Payments fail, cash dries up as outage cripples Russia’s biggest banks

Business

3 April, 06:21 PM

Author: Alex Stezhensky
A major outage disrupted the systems of Russia’s largest banks — Sber, VTB, Alfa-Bank and T-Bank — as well as the Central Bank’s Faster Payments System on April 3, leaving customers unable to make payments, transfer money or withdraw cash, The Moscow Times reported.

The outage knocked out basic banking services in several Russian regions as authorities moved to tighten control over the country’s digital space, including tougher restrictions on Telegram and VPN use.

Users reportedly said payments and transfers were not going through, mobile apps were down, card payments in stores were failing, and cash could not be withdrawn either from ATMs or bank branches. Most complaints came from Moscow and the surrounding region, Samara and Novosibirsk Oblasts, and St. Petersburg.

“We sincerely apologize for the inconvenience caused — the team is already working to restore service as quickly as possible,” Sberbank said, without specifying the cause of the outage. T-Bank said the problems were caused by “the impact of external factors.” VTB warned of “possible restrictions,” including on Moscow Metro fares paid with cards issued by other banks.

The banking disruption came as Russian authorities prepared to fully block Telegram in the country in early April and expand measures aimed at limiting VPN use.

Over the past three days, restrictions on Telegram reportedly increased from 70% to 80%. Authorities also ordered mobile operators to impose a 15 GB cap on foreign traffic starting May 1 to curb VPN use.

Russia’s digital ministry also decided to revoke the accreditation of IT companies that allow access to their services through VPNs. Digital platforms could also be removed from the “white list” of resources allowed to keep operating during internet shutdowns.

The outage comes against a backdrop of wider economic strain in Russia.

Earlier reports said Russia’s oil and gas revenues in 2025 fell to their lowest level since the coronavirus pandemic. Officials have acknowledged that the federal budget could face a significant shortfall as early as the beginning of 2026 because of weaker-than-expected oil and gas income.

Ukrainian intelligence said the financial condition of medium-sized and large Russian businesses continued to deteriorate, exposing growing imbalances in the corporate sector.

More than half of Russia’s large companies ended 2025 with lower profits, cut or froze investment projects, and many are preparing layoffs.

On Feb. 24, 2026, reports said Russia was preparing to shut down about 300 companies. For the first time, 74 Russian regions were running budget deficits at the same time, while Rosstat said more than 17,000 businesses had reported losses.

VkusVill became the first major grocery retailer in Russia to begin shrinking its store network, closing 286 outlets by the end of 2025. Magnit, Russia’s largest retail chain by store count, also ended 2025 with a net loss.

On April 3, 2026, reports also said 22 Russian industries had fallen sharply into negative territory, while oil prices rose above $140, hitting an 18-year high.

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