Kyivstar fallout – National roaming is down too, Digital Ministry to meet with all mobile operators
National roaming is not functioning because Kyivstar's network cannot transfer information about its subscribers to other operators' networks, said Stanislav Prybytko, Mobile Communication Department Head at the Ukrainian Digital Ministry, in a comment to NV Business on Dec. 12.
“The problem with the connection has affected other services, such as national roaming,” Prybytko stated.“This is a temporary issue, and Kyivstar specialists are actively working to restore service to their subscribers. This will happen soon.”
“The restoration of services will happen soon," assured the Ministry's representative.
The Digital Transformation Ministry will discuss with all mobile operators how to prevent similar situations in the future and protect users from unexpected communication problems, after finding a solution to the current situation, Prybytko said.
DTEK Kyiv Electrical Networks, a regional power provider owned by oligarch Rinat Akhmetov, issued a statement to their customers regarding Kyivstar's network outage.
“Due to a technical failure in the Kyivstar networks, our number +38 (067)210 15 88 is currently not working,” the company said. DTEK Kyiv advised customers to contact the company via other numbers or use alternative service channels.
Ukraine's largest cellular operator Kyivstar experienced a major outage on the morning of Dec. 12. Connection problems with the Kyivstar network are being observed across Ukraine.
The company announced a technical failure, resulting in the unavailability of communication services and internet access for part of its subscriber base. “The company's specialists are working on resolving the issue,” the company said.
Will you support Ukraine’s free press?
Dear reader, as all news organizations, we must balance the pressures of delivering timely, accurate, and relevant stories with requirements to fund our business operations.
As a Ukrainian-based media, we also have another responsibility – to amplify Ukraine’s voice to the world during the crucial moment of its existence as a political nation.
It’s the support of our readers that lets us continue doing our job. We keep our essential reporting free because we believe in our ultimate purpose: an independent, democratic Ukraine.
If you’re willing to support Ukraine, consider subscribing to our Patreon starting from 5$ per month. We are immensely grateful.
Please help us continue fighting Russian propaganda.
Truth can be hard to tell from fiction these days. Every viewpoint has its audience of backers and supporters, no matter how absurd.
If conscious disinformation is reinforced by state propaganda apparatus and budget, its outcomes may become deadly.
There is no solution to this, other than independent, honest, and accurate reporting.
We remain committed to empowering the Ukrainian voice to push against the muck. If you’re willing to stand up for the truth – consider supporting us on Patreon starting from 5$ per month. Thank you very much.
Will you help tell Ukraine’s story to the world?
Twenty years ago, most people hadn’t even heard of Ukraine. Today, the country is on everyone’s lips and everyone’s headlines. War pushed us on the front page. But there are many other things we do that we are proud of – from music and culture to technology.
We need your help to tell the world Ukrainian story of resilience, joy, and survival. If you’re willing to back our effort, consider supporting us on Patreon starting from 5$ per month. We are immensely grateful.
Follow us on Twitter, Facebook and Google News
