Kyivstar provides updates on service restoration efforts
Ukrainian mobile operator Kyivstar has reinstated access to SMS services, including international roaming, as of 11:00 a.m. on Dec. 18, 2023, according to the company. Telecom, mobile data, and Home Internet services for its customers have all been restored.
"Technical work is ongoing systematically, adhering to all security requirements,” the company said in a press release.
“Confirmation of 100% service operability will be communicated upon the conclusion of all stabilization measures. Some localities, including Kyiv, continue to experience challenges with Home Internet availability. The company has mobilized all available personnel from other regions and areas to expedite service restoration."
Kyivstar also reminded users of potential troubleshooting steps for communication issues.
"If your SIM card isn't registering on the network, consider restarting your phone or toggling airplane mode,” the company noted.
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