Nova Post opens its largest Moldova hub, processing up to 10,000 parcels hourly

The hub covers 3,800 square meters and brings all key processes into one location, from parcel sorting to customs clearance.

“The new terminal operates around the clock, seven days a week, and handles the full range of logistics operations: centralized parcel sorting, customs clearance, sorting for delivery to addresses and delivery to parcel lockers. For customer convenience, freight branch No. 25 also operates on the site for shipments weighing more than 30 kg,” Nova Post said.

The terminal now handles an average of 35,000 parcels a day, with a record so far of 80,000 shipments in a single day. It processes all types of shipments — documents, parcels and oversized freight — both for delivery within Moldova and internationally.

“In addition, Nova Post’s first fulfillment hub in Moldova has opened at the terminal. It takes e-commerce in Moldova to a new level of speed: orders customers place by 1 a.m. are delivered across the country by morning. Symbolically, one of the first fulfillment clients was a Ukrainian brand that entered the Moldovan market and uses Nova Post’s service to scale in international markets,” the company added.

“Shipment volumes in Moldova are growing steadily, and consolidating all processes in one place has allowed us to meet this demand much more efficiently. As a result, we reduced average delivery time by two hours. The new terminal has sped up logistics: intercity routes depart twice a day, and routes to branches leave every 2.5 hours. We invested 800,000 euros in opening the new terminal — an investment in speed and reliability for every one of our customers in Moldova,” said Serhii Shapran, CEO of Nova Post in Moldova.

The company plans to continue developing its logistics infrastructure in Moldova, including the launch of a new sorting center in Balti.

Nova Post previously launched its own courier delivery service in Czechia.