Main challenges in human resources management in 2023

22 December 2022, 04:11 PM
On average, almost 70% of the employees of the surveyed organizations have not traveled abroad since the beginning of the full-scale war (Photo:Glenn Carstens-Peters\Unsplash)

On average, almost 70% of the employees of the surveyed organizations have not traveled abroad since the beginning of the full-scale war (Photo:Glenn Carstens-Peters\Unsplash)

Ukraine’s main challenges in human resources management are currently employees' safety (60%), ensuring the continuity of work processes (60%) and psychological condition of employees (55%), according to a new survey.

The survey was conducted by the American Chamber of Commerce in Ukraine and Deloitte, who compared it with a similar one done in May 2022.

The top priorities for HR managers in 2023 include real-time support and assistance of employees (55%), review of employee number and structure (38%), workload management (38%), and the design and adoption of employee wellbeing programs (38%).

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More than half of the surveyed organizations (58%) have decreased staff number since the beginning of the full-scale war. Only 17% are to reduce staff in 2023, 35% of them aren't going to change personnel numbers, while 25% couldn't answer the question.

In general, up to 70% of surveyed employees haven’t gone abroad since the invasion began. 46% of those who fled Ukraine have returned and reside here all or most of the time (on average about 14% of the total number). The majority of the management teams of the surveyed companies are located in Ukraine as of now.

Considering the security situation, companies are not encouraging those their workers who are currently abroad to return to Ukraine.

The vast majority of organizations (72%) paid full wages for October for all their employees. The situation with salary payments has become slightly better compared to the end of spring 2022.

Almost half of the respondents (49%) indicated their intention to review remuneration levels in 2023 no matter what. Some 59% of them said they are going to do so once a year. Another 43% of the respondents couldn't answer the question.

About a quarter of the companies (23%) said they had changed their approach to calculating reviewed remuneration levels in 2022 after the full-scale war began. Most often, indicators and target values were reviewed, mainly for some categories of staff. The same number of respondents indicated that they have plans to do so next year.

Some 71% of respondents noticed that they support their workers in Ukraine. Tangible assistance most often included health insurance (75%), financial help (71%), and mobile connection costs (67%). Intangible support most often included psychological assistance (75%), flexible working hours (71%), learning/retraining opportunities (46%).

A total of 42% of respondents said they help their employees to overcome power shortages, typically providing them with portable chargers and providing workplaces (offices, branches, etc.) with backup power sources (generators).

The main challenges in accessing HR performance are uneven workload in teams (62%), goal setting in conditions of uncertainty (50%) and the complexity of administration in the current situation (44%).

Only 18% of respondents said they have reviewed their employee assessment process in 2022 after the full-scale war began. Effectiveness indicators are goal setting processes that are among the most often reviewed – 35% of respondents said they are going to do this next year.

Almost all of the respondents (88%) said their employees work remotely or in flexible mode. Communication issues worried employers the most (37%) in such a work regime, as well as the training of new staff (37%).

The main area for improving he flexible work regime is to reconstruct work processes and approaches (50%), implementf new technologies (43%) and manager training (37%).

A total of 40 respondents took part in the survey, including top managers, HR management leaders, and private businessmen.

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